Shipping and Delivery Information

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to a number of customers across the world. We provide the very highest levels of customer service and responsiveness all times.

All orders are shipped with tracking. All customers receive Tracking Numbers for their parcels. We ship direct from our manufacturer in order to speed up the delivery process and to ensure we can deliver to everyone around the globe, no matter what country you are ordering from.

The time frame for order delivery is divided into two parts:

  • Processing time: Up to 48 hours.
    Order verification, tailoring, quality check and packaging. All orders are sent to our manufacturer for dispatch within 48 hours after order confirmation.
  • Shipping time: This refers to the time it takes for your order to be shipped from our manufacturing warehouse to its destination. Shipping to the US, Canada, Australia and Europe usually takes 10 working days. Shipping to countries outside of these zones usually takes 20 working days.

  • All orders are shipped by E-Packet, a USPS service. After processing and leaving the warehouse, items usually take between 7 and 10 days to arrive at their destination, but can take longer from time to time.

  • During busy periods, shipping may take longer than estimated.

Shipping Estimations:

US: 7-10 working days.
CANADA: 7-10 working days.
UK: 7-14 working days.
GERMANY:  7-14 working days.
FRANCE:  7-14 working days.
REST OF EUROPE:  7-14 working days.
AUSTRALIA:  7-14 working days.
NEW ZEALAND:  7-14 working days.
REST OF WORLD: 14 - 20 working days.

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