Shipping and Delivery Information
*Please note that all orders placed after January 17th will be shipped on February 4th*
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to a number of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to our Chinese manufacturer for dispatch within 48 hours after the order is placed and payment is received. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Outside of the US, delivery usually takes between 20–35 business days. US delivery orders usually arrive within 10-20 business days and are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time. Please allow up to 20 business days for delivery to a US address, and up to 35 business days for delivery to a non-US address. Note that for some countries, shipping may take longer than estimated.